Administrative automation
Repetitive document and admin tasks, with fewer errors and greater speed.
Services
Artificial Intelligence for Business
Artificial Intelligence is transforming how companies work, make decisions and deliver better services to their customers. At Idesoftbcn we design and implement AI solutions fully tailored to each organisation, integrating them with existing systems to automate processes, optimise resources and create new business opportunities.
Our team combines Software Engineering and Artificial Intelligence to build intelligent assistants, computer vision systems, document automation, predictive models and business applications that deliver measurable results.
- +10 yearsof experience
- +100projects delivered
- +75companies trust us
- +150,000app downloads
What is Artificial Intelligence applied to business?
Artificial Intelligence is not just about using a chatbot. Applied correctly, it can automate repetitive tasks, analyse large volumes of information, improve decision-making and deliver more personalised experiences for customers and employees.
At Idesoftbcn we see AI as a technology integrated into business software. That is why we design solutions adapted to each business process, avoiding unnecessary development and prioritising the features that generate a tangible return on investment.
Our goal is for technology to work for people — reducing time, errors and operating costs without disrupting how the company normally runs.
How can AI help your company?
Every organisation has different needs. That is why we analyse existing processes to identify where Artificial Intelligence can have the greatest impact.
Intelligent assistants
Help for employees and customers with contextual answers based on real company data.
Advanced analytics
Reports, data classification and insight extraction from large volumes of information.
Computer vision
Quality control, inspection and automatic classification from images and video.
Prediction and forecasting
Anticipating demand, sales or incidents to make better decisions.
AI-powered workflows
Automation of end-to-end processes by connecting AI with ERP, CRM and existing platforms.
Artificial Intelligence solutions we build
We develop fully customised AI solutions, adapted to each company’s operations and integrated with its technology ecosystem. We do not work with closed products: we analyse the problem, choose the most suitable technology and build scalable applications.
Generative AI
We integrate models such as OpenAI GPT, Claude, Gemini or Llama with business applications, ERPs, CRMs and corporate databases to generate useful, contextual and secure answers.
- Internal assistants for employees
- Intelligent document search
- Automatic report generation
- Technical support and customer service
Artificial Intelligence agents
We design agents that can run tasks, query different systems, make rule-based decisions and automate end-to-end processes — not just answer questions.
- ERP, CRM and ticket queries
- Automated actions across systems
- Internal or customer-service assistants
- Flows with validation and control
Computer Vision
We build computer vision for industrial, logistics, healthcare and commercial projects, adapting each model to the real environment where it will be used.
- Quality control and defect detection
- OCR and image classification
- Counting, number plates and codes
- Production process tracking
Machine Learning and predictive analytics
We build models that uncover patterns in data and help anticipate demand, detect risks, optimise resources and improve decision-making.
- Sales prediction and demand forecasting
- Customer classification
- Fraud detection
- Predictive maintenance
Intelligent automation and integrations
AI reaches its full potential when connected to the systems the company already uses: ERP, CRM, web platforms, apps, document systems and APIs.
- Email and invoice classification
- Extraction from PDFs and images
- Automated administrative workflows
- Synchronisation between applications
Every project starts with a functional analysis to identify real automation opportunities and define indicators that measure impact.
Custom software · Systems integration · Technology advisory & AI
Technologies selected for each project
We prioritise scalability, security and ease of integration. We choose technology based on real business needs, not the other way around.
- OpenAI
- Azure AI
- Google Gemini
- Anthropic Claude
- Llama
- Python
- FastAPI
- LangChain
- Docker
- PostgreSQL
- Vector databases
- REST APIs
- Cloud infrastructure
Use cases by sector
We study each organisation to identify real improvement opportunities and design solutions adapted to its operations.
Industry
Computer vision for quality control, defect detection, predictive maintenance and production analysis.
Logistics
Route optimisation, demand forecasting, goods tracking and automatic document classification.
Retail and ecommerce
Product recommendation, shopping assistants, behaviour analysis and sales forecasting.
Healthcare
Document classification, image-based diagnostic support, appointment management and administrative automation.
Tourism and hospitality
Virtual assistants, booking management, multilingual support and customer review analysis.
Professional services
Document automation, report generation, intelligent search and internal assistants.
Our working process
Every Artificial Intelligence project starts by understanding the business before the technology. We implement useful, sustainable solutions aligned with company goals.
- 01
Discovery
We analyse the business process, users and systems involved.
- 02
Opportunities
We identify where AI automation delivers the greatest impact.
- 03
Definition
We define functional scope and select the right technology.
- 04
Development
We build and integrate the solution with existing systems.
- 05
Validation
We train, validate and test to ensure accuracy and usefulness.
- 06
Implementation
We go live and support users through adoption.
- 07
Evolution
We monitor performance and improve models and features.
Why choose Idesoftbcn?
Our difference is not only knowing the most advanced AI tools. We combine Software Engineering and Artificial Intelligence to build solutions integrated into the client’s technology ecosystem.
+10 years of experience
Building custom business solutions.
In-house team
Multidisciplinary, involved in analysis, development and implementation.
Custom development
No generic products: software adapted to each case.
Real integrations
With ERP, CRM and platforms the company already uses.
Computer Vision and Generative AI
Experience in computer vision, agents and generative models.
Continuous evolution
Agile methodology, support and evolutionary maintenance.
Frequently asked questions about Artificial Intelligence
Which processes can be automated with Artificial Intelligence?
AI can automate administrative tasks, document classification, customer service, data analysis, visual inspection, report generation and many repetitive processes adapted to each company.
Will AI replace my employees?
No. Our goal is to remove repetitive tasks so people can spend more time on higher-value work.
Can you integrate AI with our ERP or CRM?
Yes. We design integrations with ERP, CRM, web platforms, mobile apps and proprietary systems via APIs and custom connectors.
Do you work with ChatGPT?
Yes, and also with other models such as Claude, Gemini or Llama. We choose the most suitable technology for each project.
Is my company’s information secure?
We design solutions that respect security, privacy and access-control criteria, adapting the architecture to client needs.
Do I need to change my current systems?
Not necessarily. Whenever possible we integrate AI with the existing infrastructure.
How much does an AI project cost?
It depends on scope, integrations and complexity. After an initial analysis we prepare a tailored proposal.
How long does development take?
From a few weeks for simple automations to several months for complex platforms.
Can you train proprietary models?
Yes. When the project requires it we train, fine-tune and validate models adapted to the client’s data.
Do you offer maintenance?
Yes. We include evolutionary services, monitoring and continuous improvement.
Can AI work with PDF documents and images?
Yes. We build OCR, document classification and intelligent information extraction solutions.
Do you provide consulting before development?
Yes. We analyse processes, identify opportunities and define the roadmap before the project starts.
Discover how Artificial Intelligence can transform your company
Every organisation has improvement opportunities that can be addressed with Artificial Intelligence solutions. Our team analyses your processes, identifies the areas with the greatest potential and builds tools fully integrated with your business to deliver real, measurable results.
A first conversation to understand the use case and assess scope, with no commitment.